Aurexis – Frequently Asked Questions

FAQs

Are your watches original?

We offer premium high-quality watches with excellent finishing and reliability.

Do you provide warranty?

Yes, all watches come with a one-year warranty.

May i Check Parcel Before Payment?

Yes, But Please confirm with us on WhatsApp using your order ID to allow to open parcel. Once confirmed, our team will mark your parcel for opening.

How long does delivery take?

Delivery usually takes 3–5 working days, depending on your location.

Do you offer returns or refunds?

Refunds are only available for defective or incorrect products.
Change-of-mind returns are not accepted.

How can I contact support?

If you have any questions or concerns regarding shipping, please contact our customer support team at:info.aurexis@gmail.com or call\message us at +923029284946